Sales Associate / Customer Service Representative

Overview:

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Hourly + Commissions on Membership Sales
• Discounts on all retail products
• Clear career path to grow as a professional

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Exemplerary Customer Service Experience
• Drybar is a happy and upbeat VIBE, we are looking for professionals that exude a great, positive attitude and are eager to make our clients feel welome
• Experienced in selling; this is a sales position that focuses on membership and client growth; we are looking for individuals that are comfortable with selling, are outgoing and are OK with asking our clients for the business
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.