Santa Ynez - Room Attendant

Overview:

Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.

Responsibilities:

• Ensures guest rooms are clean and well maintained.
• Stocks Room Attendants’ carts and workstations with sheets, pillowcases, towels, and all amenities.
• Signs out floor key and reports to assigned area.
• Ensures rooms meet hotel standards prior to guest occupancy.
• Cleans and prepares guest rooms prior to guest arrival, during their stay, and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service; performs turndown service and other responsibilities including, vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures, and floors.
• Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
• Turns in daily Room Attendant reports to Housekeeping Supervisor at end of shift.
• Supplies guest rooms with all amenities, linens, and special items as requested.
• Performs additional detailed or occasional cleaning as assigned.
• Turns in articles left in room for “Lost and Found” handling following hotel procedures.
• Ensures that all appliances in room are set at correct setting for guest comfort and hotel efficiency.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or GED Certificate.
• Prior Housekeeping experience is preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Location: 3400 Highway 246

Minimum Pay Rate: $18.00 per hour

Maximum Pay Rate: $18.00 per hour