[ref. d80584901] Senior D365 Analyst

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Additionally, this position is responsible for troubleshooting and problem resolution, management and monitoring of system resources and performance, and support and maintenance of non-production environments related to Dynamics AX/D365.

Here’s a day in the life:

• Analyzes business process issues and improvements and provides solution recommendations to Business and IT management in timely manner
• Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes, and anticipate implications
• Investigates problems with AX/D365 modules (Order Management, Supply Chain, Production, Warehousing), diagnose root causes, and resolve issues
• Documents and assist users in defining Business Requirements, process maps, and use cases
• Investigate Feature Requests, clarify objectives, understand software functionality, and recommend solutions using industry best practices
• Functional and technical requirement gathering, gap analysis and documentation on MS Dynamics AX/D365 and WMS business processes
• Lead and participate in new software implementation and projects
• Develop project plans, establish and meet target dates and schedules
• Direct and supervise vendors, consultants, and team members when leading projects
• Fulfills Ad-hoc business reporting needs and assists with interpretation of data
• Collaborate with Developers, DB Admins and business departments
• Assist the programmers and developers through designing, programming, testing, deploying, maintaining, and supporting User initiatives
• Create and maintain documentation and standards
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users
• Manage all work teams including technical, functional, as well external, and offshore software providers

Knowledge, skills, and abilities:

• BA or BS degree in Computer Science/Information Systems or equivalent experience
• 7-10 years of Microsoft Dynamics D365 and/or AX 2009/2012 ERP Systems support experience
• 5+ years of experience supporting and understanding of business processes for Manufacturing ERP systems and WMS
• Experience working with True Commerce EDI integration preferred
• Should have completed at least 1 Full Life-Cycle Implementation of ERP
• Experience working within Finance, Order Management, Supply Chain, Production, Warehousing and Distribution
• Relevant experience with sales order process, 3rd Party Logistics (3PL) and food-based logistics / supply chain preferred
• Hands on experience in diverse areas including implementation, migration, training & troubleshooting
• Experience in ERP gap analysis and requirements gathering
• Excellent organization and time management skills, ability to prioritize demands and multi-task to complete objectives. Ability to be flexible and creative.
• High attention to details
• Ability to build relationships with our internal and external partners/customers
• Demonstrate integrity, maturity, and a constructive approach to challenges
• Ability to adapt to changing technical and business requirements
• Ability to read and understand complex technical documents and procedures
• Excellent communication, project management & presentation skills
• Excellent Documentation Skills
• Appropriate handling of confidential information
• Worked with teams of developers including offshore teams
• Ability to work on-call, or respond after-hours required

Chat with a recruiter today! Follow this link: (link removed)