Shipping/Receiving/Courier Service Specialist

Overview:

Consider a new, rewarding career today as a Shipping/Receiving/Courier Service Specialist with IST Management Services! Ideal candidates are customer service minded, have relevant experience in either a production or clerical environment, are willing to train, are comfortable working in a fast-paced environment, and are ready to grow in their professional career!

IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Hourly Compensation: $15.00-16.00, based on experience

Schedule: Monday-Friday, Full-time (8hr shift on the clock, 1hr off clock for lunch) schedules available ranging from 7am-5:30pm. No nights or weekends!

Responsibilities:

• General responsibilties:
• Maintain the highest levels of customer service and care while demonstrating a friendly and cooperative attitude
• Working in a team centered environment completing tasks as assigned to uphold client and site needs
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business and safety procedure guidelines
• Take direction from supervisor or site management
• Communicating with clients and management via professional e-mail, instant message, phone, and directly
• Assist in creation of standard operating procedures
• Participate in cross-training for other areas of focus on site (i.e. switchboard, print services, MCO distribution, fulfillment etc.);Participate in company required online self-directed training
• Shipping & Receiving/Mail Sort Services
• Mail
• Process/scan/sort incoming mail/freight and packages
• Preparation of mail/freight packages for outgoing shipment and mailing purposes
• Interaction with mail/freight carriers- i.e. USPS, FedEx, UPS, YRC etc.
• Interaction with internal customs department for international shipping
• Entering items into IST proprietary software for tracking purposes (computer knowledge and data entry required)
• Shipping/Receiving
• Safely operate all warehouse equipment- i.e. manual and electric palate jacks, hydraulic dock plate, etc.
• Maintain warehousing and work area in an orderly neat fashion
• Maintain logs, reporting documentation, and chain of custody; attention to detail
• Courier services/Delivery of mail and packages
• Desk to desk in a 10 story building
• Between sites as needed via company provided vehicle
• Safely travel to and from post office as needed

Qualifications:

Qualifications:

• High school diploma or equivalent (GED)
• Professional appearance and demeanor; Moderate keyboarding, Windows, and Microsoft Office PC skills
• Ability to meet employer's time and attendance policy; Access to reliable transportation to and from work
• Excellent communication skills both verbal and written; Competency in performing multiple functional tasks; Ability to effectively work individually or in a team environment
• Ability to lift up to 55 pounds repetitively; Ability to sit or stand for extended periods of time; Ability to walk for extended periods of time
• Customer Service / Mail / Shipping & Receiving background preferred
• A valid driver’s license; Applicant must be 21 years of age to qualify for client provided insurance

Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.