Workflow Analyst- Epic Cadence / Prelude Patient Access Analyst - Atlanta
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.
Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before.As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
You are: An experienced Epic Cadence / Prelude Certified Analyst.
The Work:Depending on the client engagement, the Epic Patient Access Analyst will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas:
- Support Physician offices in the state of Georgia with go live support activities including:
- Acceptance Testing
- Cutover planning activities: Appointment Template Creation, Appointment Cutover
- Technical Dress Rehearsal
- Personalization Labs
- At the elbow go-live support
- Support the understanding of new state business workflows and instruct on correct documentation guidelines.
- Healthcare Provider office functional knowledge
- Ability to communicate well with Workflow explanations and understanding of mappings from previous workflows to new process states.
- Assist with the analysis and design of new business workflows.
- Provide input into high level functional specifications.
- Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements.
- Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
- Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
- Perform or advise on system configuration and integration setup and assist with testing activities.
- Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
- Assist in the development and documentation of data requests and source to target mapping.
- Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.
This role is located in Atlanta, GA and will require on-site 2-3 days per week.