Concierge
Overview:
As a concierge, you will be responsible for greeting residents and visitors providing an at home feel to the lobby area, managing requests, providing tours, answering telephone calls with a positive spirit and maintaining daily logs and forms.
This location has two properties adjacent in Providence, Rhode Island with 24/7 concierge services in each building.
We are looking to grow our team with full time and part time concierges that are interested in the hospitality sector and in career with us.
Compensation: $21.00/hour
Benefits:
Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:
- Medical, Dental, and Vision Insurance
- Supplemental Medical Reimbursement Plans
- Paid Time Off & Paid Holidays*
- 401k Plan & Free Retirement Planning Consulting
- Short-term & Long-term Disability Income Protection Benefits
- Life Insurance for Teammate and Family
- Employee Assistance Program
- Recognition & Reward Program
- Perks Discount Programs with 3,000 free classes from yoga to financial wellness
- Wellness Program
- Pet Insurance
We offer the following Perks:
- TrackTik APP for time/attendance, reports, and tours
- Direct deposit every other Friday
- Uniforms at no cost
- 24/7 management assistance and support
Responsibilities:
You will conduct the following responsibilities upholding Tarian’s commitment to safety and security while supporting the values and culture of the client and community.- Conduct interior and exterior patrols
- Monitor CCTV
- Respond to emergency situations (fire alarms, medical emergencies or incidents)
- Monitor for suspicious activity and threats to the property and occupants
- Receive phone calls and dispatch response in a timely manner based on priority
- Maintain a detailed log activities
- Complete detailed reports (incident and medical)
- Maintain package operations
- Answer phones with positive spirit
- Effectivly communicate with residents and members of management
Qualifications:
To be successful in this role you will meet the following criteria:
- Must be at least 18 years of age.
- High school diploma or GED. Bachelor’s degree preferred.
- Proven experience in a similar or same role in the luxury industry required.
- Previous concierge experience and knowledge of the surrounding areas and local attractions preferred.
- Experience working in fine dining restaurants, guest relations, travel and/or entertainment industry required.
- Excellent customer service skills required.
- Must be proficient in MS Office programs (Word, Excel, etc.)
- Must pass a Criminal Background check and a Rhode Island Attorney General Fingerprint and Background Check.
- Must have reliable transportation.
- Rhode Island Sick Time
About Tarian
Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.