Program Manager, Cellular Therapy

Department Overview:

This position provides program management for the Cellular Therapy Program. The program includes adult and pediatric clinical programs providing cellular therapy products to eligible patients. Responsibilities include program development, coordination, and advocacy; program operations; patient enrollment; tracking of operational and financial data; management of regulatory requirements and compliance; quality management; and maintenance of program data.

This position will be the content expert for and interface with Patient Billing Services (PBS), Hospital Financial Services (HFS), coding personnel, and Managed Care Contracting.

The incumbent must be self-directed while working both independently and in collaboration with the Cellular Therapy Program Medical Directors and the Cellular Therapy Program Director.

Function/Duties of Position:

Program Development and Management:

• Development of the program’s infrastructure to include work processes with

• Contact person identified on the OHSU web site for program inquiries.
• Develops standard work process breakdown documents for all aspects of the

• Co-facilitates development of new business as additional cellular therapy

• Works collaboratively alongside the Cellular Therapy Program Director with the

• Monitors and reports on program performance.

Operations:

• Coordinates and manages the day-to-day operations of the Cellular Therapy

Program:

• Enrolls patients on pharmaceutical companies’ electronic applications

• Requests PO numbers from Pharmacy at time of patient enrollment.
• Tracks all patients and key information (product PO#, collection date,

• Tracking of Pediatric patient remission status and submission of

• Participates in the creation of Epic forms and smart phrases alongside

RNC’s needed for patient management; used by physicians, APPs, nursing (e.g. CRS, neuro toxicity, neuro assessment documentation).

Finance:

• Monitors financial reports for correct routing of revenue and expense

• Ensures that required forms are submitted to pharmaceutical companies to

• Establishes and maintains knowledge of commercial payer requirements

• Subject matter expert with Patient Business Services, Hospital Financial

• Establishes and maintains knowledge of Medicare rules and regulations, coding

Manufacturers.

Regulatory:

• This position is the delegate or Second-Designee for the Authorized

companies with which OHSU is certified to dispense their cellular therapy

product. To that end, this position will work to:

• Helps to maintain records of faculty and clinical staff training for

• Ensures Pharmacy verification of Tocilizumab is on-site per REMS

• Helps facilitate annual refresher training of faculty and staff.
• Be the point person for CAR-T related audits performed by

• Report adverse events related to CRS and neurological toxicities to the

pharmaceutical company and/or the FDA.

Quality Management:

• Facilitates the CAR-T Patient Review and Program Development/Improvement

& Research Updates meetings:

• Prepares agendas, participates in presenting cellular therapy program

• Coordinates with BMT program staff on ensuring compliance with FACT

standards for Immune Effector Cells.

Maintains competency and professional standard of practice through participation in continuing education and professional activities. Participates on a national level in organizations doing work in the area of cellular therapies (e.g., American Society of Transplantation and Cellular Therapy (ASTCT).

Required Qualifications:

• BA or BS in health care administration, public health, public policy, business administration, or in a scientific field related to oncology.
• 5 years of experience in a healthcare setting. Two of the required years must have included program development, and/or administration and oversight of an on-going project or program. Experience in oncology – program development and/or clinical trials
• Strong organizational skills.
• Work process documentation experience.
• Ability to prioritize work.
• Self directed; work independently and collaboratively.
• Demonstrated judgement, tact, and ability to work with a variety of diverse customers – broad spectrum of departments, physicians (internal and referring), patients, and pharmeceutical firm representatives.
• Strong communication and leadership skills.
• Meeting facilitation skills.
• Competency in word processing, and EMR.
• Strong Excel skills.
• Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications:

• Experience in/knowledge of or stem cell transplant.
• Regulatory program compliance.
• Oracle application experience
• Financial report analysis
• Epic Hospital billing (Resolute)

Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.