Admin Services Manager - Robert Half

As a Senior Administrative Assistant, you play a key role in managing daily functions, maintaining records, and ensuring compliance with policies.

Administrative Duties:

• Directly supervises office administrative staff that include Administrative/Operations Coordinators, and Administrative Specialists
• Assigns and monitor work within these assigned areas, address any issues or concerns while ensuring adherence to established quality standards.
• Collaborate and support team, field/program staff, supervisory staff, and union leadership in various activities such as organizing events, campaigns, and initiatives aimed at engaging members and promoting union participation.
• Provide guidance, support, and training as needed to administrative staff to ensure policy and procedure compliance.
• Identify inadequate or poor work performance and utilize counseling, training and, when necessary, progressive discipline for improvement.
• Manage and monitor office administrative tasks ensuring timely completion using the Local’s task management system.
• Identify and make recommendations for streamlined office administrative policies, procedures, and processes.
• Monitor expenditures, identify cost-saving opportunities, and ensure compliance with budgetary guidelines.
• Mediate and resolve conflicts between office staff members.
• Train new employees on office procedures and policies.
• Conduct performance evaluations for administrative staff.
• Assist in enhancing workflow processes to increase productivity and service to members.
• Manage and complete special projects as assigned, including research and planning.
• Participate in meetings, actions, presentations, and trainings.
• Assist in the coordination and participation in labor union activities such as encouraging
• Updates job knowledge by participating in educational opportunities.

Facility Duties:

• Support the team in all aspects of facilities operations, including lease management, office maintenance, cleanliness, office equipment/supplies, security and vendor relations.
• Coordinate with vendors and contractors as necessary to address maintenance issues and ensure the safety and functionality of the workplace environment, including repairs, capital improvements, maintenance, and renovations as needed.
• Make sure that the workplace environment adheres to all relevant regulations and safety standards.

Perform other duties as assigned.

Requirements:

• Bachelor's degree OR high school diploma with a minimum of four years of office administrative or operations services experience.
• 2 years supervisory experience - prior supervisory experience desirable.
• Strong leadership and interpersonal skills with the ability to motivate and inspire staff to achieve organizational goals.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication skills, both verbal and written.
• Ability to work well with others.
• Must possess a valid driver’s license and a safe driving record and insurance.