E-Commerce Specialist
Robert Half Hollywood
We are offering a long-term contract employment opportunity for an E-Commerce Specialist in the retail industry, based in Hollywood, Florida. You will be instrumental in handling e-commerce operations, contributing to the development of strategies, overseeing website function, and managing product listings.
Your role will also entail leading onsite marketing initiatives, conducting sales analysis, and optimizing conversion rates.
Responsibilities- Design and implement comprehensive e-commerce strategies that align with our goals, encompassing product selection, pricing, promotions, and marketing campaigns.
- Ensure the smooth operation and user experience of our online store, providing a seamless customer journey.
- Manage online product listings, descriptions, and images, maintaining accurate information on the website.
- Spearhead website marketing efforts, including SEO and content marketing, to drive traffic and conversions.
- Monitor sales performance, analyze customer data, identify trends, and create reports to identify areas for enhancement.
- Deploy A/B testing and other optimization techniques to improve conversion rates on the website.
- Handle customer inquiries and resolve issues related to online orders and website functionality.
- Collaborate with warehouse teams to maintain accurate inventory levels and ensure timely order fulfillment.
- Stay abreast of the latest e-commerce technologies and platforms, recommending and implementing new tools to improve the online shopping experience.
- Lead a team of e-commerce specialists, including designers, developers, marketing professionals, and customer service representatives.
- Develop mobile commerce strategies and features to enhance the mobile shopping experience and capture the growing segment of mobile shoppers.
- Work closely with marketing, merchandising, and operations teams to align efforts, gather insights, and ensure consistent messaging across channels.
- Define and monitor key performance metrics related to e-commerce, such as revenue, conversion rates, average order value, and customer retention, using this data to drive product optimizations and enhancements. • Proficiency in Adobe Photoshop for creating appealing visual content
- Knowledge in Backend Development to ensure the smooth operation of the online platform
- Experience with Content Management System (CMS) for efficient website management
- Familiarity with CRM systems to manage customer relationships and interactions
- Experience with eBay or similar online marketplaces for product listing and sales
- Ability to build Brand Awareness through various digital marketing strategies
- Proficiency in Campaign Planning to drive online sales and customer engagement
- Excellent Communication skills for effective collaboration with team members and customer interactions
- Ability to conduct Competitor Analysis to stay ahead in the market
- Exceptional Customer Service skills to ensure customer satisfaction and loyalty
- Expertise in e-Commerce and related technologies for optimal online sales performance
- Understanding of E-commerce operations to manage online business effectively
- Familiarity with Retail E-Commerce trends and strategies to maximize sales and profitability.
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