[ref. h68736621] Business Process Analyst

Overview:

Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.

The corporate Quality Management Office (QMO) focuses on establishing a comprehensive process and quality infrastructure for SPA to consistently deliver on its promise of excellence to our customers.

SPA has an immediate need for a Business Process Analyst.

Responsibilities:

• Responsible for eliciting business logic from identified stakeholders and developing associated process diagrams and for documentation of work products related to existing and new processes.
• Liaise with the technical design and implementation team to support them in designing data workflows that align with the business process.
• Possess a strong understanding of interpreting business logic, information technology, and engineering principles.
• Process automation and advanced technology solutions to ensure that our processes are efficient, scalable, and aligned with industry best practices.
• Collaborate with cross-functional teams, including Human Resources, Finance & Accounting, Information Technology, Security, Quality Assurance and Operations to understand and help teams develop and analyze departmental and cross-functional processes to meet business objectives.
• Support the company’s automation and digitalization initiatives to streamline operations and reduce manual intervention through an understanding of business process logic and technical solutions.
• Monitor and evaluate the performance of implemented processes and collect metrics and data for leadership for quantitative analysis and report status and risks to QMO leadership.
• Ensure compliance with industry regulations, safety standards, and company policies in all process engineering activities through participation in process audits and review of nonconformances.

Qualifications:

Required Qualifications:

• 5+ years of proven expertise mapping out processes and developing associated documents and other work products, with at least 3 of those years in the GovCon industry
• Bachelor's degree or equivalent experience in Computer Science, Information Technology, or Industial Management
• Strong understanding of ISO standard and CMMI methodology and audits
• Strong proficiency with MS Visio, Excel, Word and PowerPoint; prior experience with UML technology (Star UML), ERP systems and data analytics platforms is a strong plus
• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and DMAIC and PDCA quality management frameworks
• Possess the ability to work independently and manage multiple projects simultaneously
• Provide excellent presentation, collaboration, and communication skills

Desired Qualifications:

• Master's degree in Software engineering or Information Management
• Certification in Lean Six Sigma or similar process improvement methodologies preferred