Concierge/Receptionist for Senior Living Facility

Responsibilities/Qualifications:

Assisting the residents, maintaining their safety and well-being.

This is a Part-Time position, the hours are 7am-2pm, every other weekend is required

• Shows compassion and tenderness towards the residents and family members.
• Assist with appointments and extracurricular activities.
• Address and resolve residents’ complaints and concerns.
• Protects resident’s confidentiality following HIPAA guidelines.
• Maintains a clean work environment.
• Creates and maintains a positive and friendly environment.
• Encourages residents to participate in activities and outings.
• Marketing, building relationships with the community.
• Assisting with care as needed.
• Assisting and working closely with vendors.
• Oversite of other departments to ensure expectations are met.
• Answer multi-line telephone, screen and direct calls, take and relay messages, provide information to callers.
• Give tours to potential clients and families.
• Direct individuals to correct destination, deal with queries from the public and clients.
• Ensures knowledge of staff movements in and out of organization.
• Prepare letters and documents, receive, sort, and distribute mail, maintain office filing and organize meetings.

• ROOM FOR GROWTH.
• PAID TIME OFF.
• Paid orientation and training.
• Medical, dental and vision for full time employees after 30hrs.

• High school diploma or GED.
• Able to pass a criminal background check.
• Must be 18 years old.
• Problem solving skills and critical thinking.
• Strong knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practice.
• A positive attitude and the ability to arrive on time for every shift.
• Able to work everyother weekend