Customer Developer and Support

The ideal candidate will be involved in creating and maintaining software development kits (SDKs) and open-source solutions, and will have a deep understanding of Python.

Responsibilities:

• Develop, maintain, and improve Python SDKs and open-source solutions to ensure efficient integration with our products and services.
• Write clean, maintainable, and well-documented code adhering to best practices and coding standards.
• Create and execute unit tests, integration tests, and other automated tests to ensure the robustness and reliability of our products.
• Collaborate closely with product managers, engineers, and other stakeholders to understand requirements and translate them into technical specifications and features.
• Produce comprehensive documentation, including code samples, tutorials, and API references, to facilitate ease of use and integration by developers.
• Engage with the developer community, understand their needs, gather feedback, and provide support via forums, GitHub, and other communication channels.
• Provide advanced technical assistance to our customers, gathering detailed information about their issues, providing status updates, and offering solutions.
• Stay up-to-date with the latest Python developments, libraries, and trends, proactively identifying opportunities to improve the SDKs based on user feedback and technological advancements.
• Troubleshoot and resolve complex technical issues reported by customers, including software, hardware, network, and configuration-related problems.

• Experience with Database and Database Objects
• Demonstrable knowledge of EO/IR systems
• Proficiency in Informatica
• Experience with AB Testing
• Knowledge of Business Intelligence (BI)
• Ability to create Business Requirement Document
• Skills to Create Dashboards
• Experience in Data Warehousing
• Excellent communication and customer service skills
• Ability to troubleshoot and resolve customer issues effectively
• Strong analytical and problem-solving skills
• Ability to work in a team and independently
• Excellent time management skills and ability to prioritize work
• Bachelor's degree in Computer Science or related field, or equivalent work experience.