Orthodontic Front Desk Coordinator
About the Practice:
At Richmond's only Invisalign Studio at Short Pump Mall, we offer complimentary 3-D scans to generate a before and after simulations for anyone interested in learning more about Invisalign. We understand the importance of a healthy smile and how Invisalign can not only make a positive impact cosmetically but dentally as well.
Job Description:
At Richmond Virginia Orthodontics, we create a one-of-a-kind experience for the patient and our employees. It's our number one goal that each person in our office has an extraordinary experience, feels welcomed, and has a safe and healthy environment.We have invested in the latest technology, while having private treatment rooms, and a full-service Charity Starbucks that gives back to our community.
If you are looking for an opportunity to be an integral part of a growing company and industry leader, Richmond Virginia Orthodontics is the place for you! We are a fast paced orthodontic practice, with multiple locations, seeking a highly motivated Front Desk Coordinator.Applicant should be able to multi-task and work independently. We are seeking team players that are eager to learn and train to be an excellent Front Desk Coordinator and willing to put in the time and work necessary to accomplish that goal.
Responsibilities:
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/clinical schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications:
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered:
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Salary Range: $18-$23
Requisition Number: 2025-14854