Consumer Rebates Specialist

Company Overview:

Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Job Description:

WHAT YOU’LL BE DOING

This individual will engage with both internal and external partners and should have a customer focused mindset while approaching their daily responsibilities.

Key responsibilities include, but are not limited to:

• Under general supervision, assists in the development, execution and commercialization of assigned programs including Consumer Promotions, Salesperson Incentive Fund Program and Ultimate Comfort Advisor Contest.
• Prepares program timelines and assists with executing key program guidelines to meet program launch dates, improve customer experience, and increase engagement.
• Works cross-functionally with the Marketing team to commercialize programs across B2B channels which may include:
• Dealer communication emails and newsletter
• Internal and external communications
• Creative development of promotional materials
• B2B web content
• Educational training videos and/or webinars
• Assists in researching and resolving questions and claim escalations from the Sales Team and Dealers.
• Opportunity to educate Dealers and Sales Team on the value of our promotions/programs at Build A Salesperson, Sales Mastery and Graduate Sales Academy training classes.
• Assists in tracking and analyzing program metrics and performance with recommendations to improve results for future promotions.
• Monitors industry trends and competitive landscape and adopting best practices to continuously improve program performance and value.
• Creates and maintains accurate documentation for each program.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $50k - $65,100 and will be based on the candidate’s qualification, experience, and education.

Qualifications:

WHAT WE ARE LOOKING FOR:

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires awareness of marketing best practices.
• Requires strong written and verbal communication skills.
• Must have knowledge of a Microsoft Office and other related technologies.

WE VALUE DIVERSITY

Lennox is an equal opportunity employer.

WHAT WE OFFER:

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

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