Department Support Assistant

Overview:

St. Luke’s Health-Memorial paves the way for quality innovative health care in East Texas and provides more than a quarter of a million patient services each year. With hospitals in Lufkin Livingston and San Augustine St. Luke’s Health-Memorial provides millions of dollars in charity care and community support each year.

Responsibilities:

Job Summary / Purpose

May provide general clerical support for local staff as assigned when covering the Front Desk.

1. Supports 1 small Facility or Department
2. Performs all Receptionist activities including directing guests and employees to appropriate parties, locations and resources; operating a multi-line switchboard; scheduling conference rooms; coordinating A/V equipment; and maintaining sign-on, visitor badges and facility security procedures. Assists in planning, coordination and support of meetings and conferences.
3. Distributes communications specific to local office/facility; maintains directories; and acts as a local point of contact for the employee activities.
4. Able to compile information, run standard reports, distribute business correspondence and maintain procedure manuals.
5. Uses basic technical skills to create and edit documents, spreadsheets and presentations.
6. Prioritizes customer service first and organizes other work around interactions with all internal and external customers (in-person and phone).
7. Takes the initiative to contact leader for direction when questions or concerns arise related to change initiatives.
8. Other duties as assigned by leader and organization.

Qualifications:

Preferred Education and Experience- One year of general office, clerical, or business-related experience.

None