Maintenance and Operations Crew Supervisor

The Raleigh Convention CenterMaintenance and Operations Crew Supervisorreports to the Superintendent and provides daily direction and oversight to the housekeeping and set-up staff within the Raleigh Convention Center and the Red Hat Amphitheater.

This work includes supervision and participation in pre-event set-up and cleaning, event specific cleaning and set-up, as well as post-event cleaning and breakdown.

This position must possess exceptional interpersonal skills; must be capable of working with a diverse group of people; and must be able to grasp new tasks, concepts and assignments with the ability to create flexible and unique solutions. This position requires irregular schedules, including evenings, weekends and holidays.

• Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.
• Plans, supervises and reviews the work of assigned crews in the area of clean-up and set-up for events, basic tool and equipment maintenance, and janitorial work and cleaning; provides support by performing advanced-level maintenance and operations work.
• Uses event management system to locate and print room layouts and function schedules. Assigns staff to coordinate room set and clean for event functions. Coordinates and schedules resources for maintenance and operations of assigned projects, events, responses to weather or unplanned events, and/or other departmental/functional needs; monitors timelines and adherence to schedules.
• Conducts inspections and monitors progress, safety and/or completion of work; performs quality assurance checks to ensure compliance with established procedures, standards and/or regulations; identifies and initiates resolution of issues; follows up on corrective actions to ensure proper work completion.
• Assists in the training and development of staff on equipment, safety and operational practices and procedures.
• Maintains and oversees inventory of materials, tools and supplies; researches product and expense information; initiates replacement of required inventory; prepares and maintains records and documentation related to assigned operational area.
• Ensures proper scheduling to minimize downtime and disruption to facility event activity and overall operation.
• Works extended/irregular hours including nights, weekends and holidays as needed.
• Performs other duties of a similar nature and level as assigned.

## Typical Qualifications

High School Diploma or GED and one year of related experience.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

• Five years of maintenance experience