Receptionist

We are looking for a Receptionist to join our manufacturing team in Windsor, Connecticut. This role offers a long term contract employment opportunity and involves handling multiple phone lines, providing excellent customer service, and managing data entry tasks.

Responsibilities:

• Operating a multi-line phone system to connect, hold, transfer and disconnect calls
• Delivering superior customer service by addressing customer inquiries and resolving issues efficiently
• Managing email correspondence with professionalism and accuracy
• Conducting data entry tasks with precision to maintain accurate records
• Utilizing Microsoft Excel, Outlook, and Word to perform daily tasks
• Organizing files to ensure easy retrieval and efficient workflow
• Scheduling appointments, coordinating meetings and managing calendars
• Demonstrating strong interpersonal skills to interact with clients and team members effectively. • Proficiency in answering multi-line phone system, demonstrating the ability to manage multiple calls simultaneously
• Exceptional customer service skills, with the ability to handle customer queries and complaints in a detail oriented manner
• Experience with data entry, ensuring accuracy and attention to detail
• Proficiency in email correspondence, with the ability to draft, send, and manage detail oriented emails
• Excellent interpersonal skills, with the ability to communicate effectively with colleagues and clients
• Proficiency in Microsoft Excel for data tracking, reporting, and analysis
• Experience with Microsoft Outlook for email management, meeting scheduling, and contact management
• Proficiency in Microsoft Word for document creation, editing, and management
• Experience in organizing files, both physically and digitally, ensuring easy access and retrieval of documents
• Ability to schedule appointments efficiently, managing the calendars of multiple team members if necessary