Customer Service Representative
Overview ...:
At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best.
As we Serve with Integrity- Collaborate with Humility
- Grow with Agility
- Innovate with Impact.
The Opportunity ...:
As our Customer Service Representative– you will report to the Customer Service Manager.
On a given day, you may:
- Respond to internal and external customer inquiries.
- Research part numbers, pricing, and service availability.
- Enter International and Domestic Customer orders into an ERP system
- Provide a great customer experience for our legacy customers
- Manage excel spreadsheets and data surrounding goals for the team
- High School Diploma Required
- Proficient at using excel, word, ppt, and outlook daily for all business transactions
- 2 years' experience working in a Customer Service capacity supporting a manufacturing environment
- You will work 100% onsite
- #LI-Onsite 100%
- You will not Travel with this role
- #LI-SH1
Why work at JBT ...:
- We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
- We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
- We encourage development - ensuring new experiences and challenges at JBT to feed your growth!
Benefits: JBT Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short term and long term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity: Diversity, Equity, Inclusion, & Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
John Bean Technologies Corporation ("JBT") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws.At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time.
JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact Tipper Tie, Inc and 919-362-8811 or Nicole.wilson@jbtc.com.