Technical Sales Support Engineer

Technical Sales Support Engineer

Canton, GA

Must be a US Citizen or Green Card holder.

As a Pre-Sales Support Engineer, you will play a crucial role in collaborating with the sales team to design and redesign plants using our equipment. This role will involve on-site visits to plants, where you will work closely with clients to understand their requirements and develop customized solutions using AUTOCAD.

Responsibilities:

• Collaborate with the sales team to understand customer requirements and provide technical solutions.
• Conduct on-site visits to plants to assess existing layouts and equipment configurations.
• Develop detailed drawings and technical documentation using AUTOCAD for plant design or redesign and equipment layout.
• Work closely with clients to customize solutions that meet their specific needs and optimize plant efficiency.
• Assist in the creation of proposals, presentations, and technical materials for clients.
• Provide technical support and guidance to customers throughout the sales process.
• Coordinate with internal teams such as marketing to ensure seamless integration and implementation of solutions.
• Stay updated on industry trends, best practices, and technological advancements.

Qualifications:

• Bachelor's degree in Engineering, Associate in AutoCAD or equivalent work experience
• Minimum of 3 years of experience in drafting, preferably in the food industry.
• Proficiency in AUTOCAD and other drafting software.
• Strong understanding of technical concepts and ability to communicate them effectively.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Travel approximately 20% of the time to client sites.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and advancement.
• Dynamic and collaborative work environment.
• Exposure to cutting-edge technologies and industry-leading solutions.
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Required Knowledge, Skills, and Abilities: (Companies ATS Questions):

1. Do you have a Bachelor's degree in Engineering, Associate in AutoCAD or equivalent work experience.
2. Do you have 3+ years of experience in drafting, preferably in the food industry.
3. Do you have experience in AUTOCAD and other drafting software.
4. Are you ok with Travel approximately 20% of the time to client sites.
5. Must be a US Citizen or Green Card holder.