Retail Sales Associate / Customer Service

Responsibilities:

Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people?

If you are, then Elements Massage is the place for you!

Elements Massage of Nutley is looking for a Sales / Customer Service Associate to create an exceptional experience for all clients every time they come in.

The DAILY DUTIES will include:

• Informing all clients about the benefits of our Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to sell session enhancements, gift cards and session memberships
• Being the first and final face of friendliness, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Diligently working to maintain our neat, clean and organized studio - for clients and co-workers
• Working as a team with our Manager, Massage Therapists and Estheticians to create an environment where clients are the center of the world

The QUALIFICATIONS you need to have:

• Prior retail sales experience REQUIRED; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Be driven to create the best work environment for your teammates and the best experiences for the client.
• Experience working with MindBody Business strongly desired

The COMPENSATION we will provide:

• $16 - $18/hour depending on experience and availability
• Monthly Sales Performance Bonuses (ongoing)
• A complimentary massage or facial at the studio - every month!
• Retirement Savings (401k)
• Aflac Supplemental Insurance

If working in a rewarding sales environment in a great wellness studio sounds exciting, you should apply today!

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.