Front Desk Coordinator - Robert Half

We are in the process of recruiting a Front Desk Coordinator who will be a part of our team in the healthcare and social assistance sector. The role is situated in Denver, Colorado. The opportunity involves a contract to permanent employment arrangement.

Responsibilities will include:

• Offering administrative assistance, ensuring smooth operation of the front desk.
• Managing the multi-line phone system, promptly answering and directing calls.
• Engaging in concierge services, including greeting and checking in visitors.
• Handling customer service duties, responding to both phone and email inquiries.
• Participating as a member of the safety team, contributing to a secure and safe environment.
• Undertaking data entry tasks, maintaining accurate and up-to-date records.
• Utilizing Microsoft Excel, Outlook, and Word to organize files and manage data.
• Employing strong interpersonal skills to enhance customer relations and interactions. • Proven experience in Administrative Assistance, preferably in healthcare, hospitals, or social assistance sectors.
• Proficiency in answering a multi-line phone system and ability to handle high volume of calls.
• Demonstrated experience in providing Concierge Services, with a focus on exceptional customer service.
• Strong Customer Service skills, with the ability to handle patient inquiries and complaints professionally and efficiently.
• High proficiency in Data Entry, with attention to accuracy and detail.
• Excellent Interpersonal Skills, with the ability to effectively communicate with patients, family members, and medical staff.
• Proficient in using Microsoft Excel for data management and analysis.
• Experience in using Microsoft Outlook for email communication, scheduling, and task management.
• Proficient in Microsoft Word for creating and editing documents.
• Proven ability in Organizing Files, ensuring easy retrieval and maintaining confidentiality of patient records.