[ref. p19993601] Accounting Clerk

We are in search of an Administrative/Accounting Clerk for our client's team in Lodi, California, United States. The role involves handling customer inquiries, maintaining accurate records, processing orders, and performing basic accounting tasks.

Responsibilities:

• Managing customer inquiries and complaints professionally and supportively.
• Utilizing software to manage business processes, including customer relationships, ecommerce, and supply chain operations.
• Providing accurate and timely information to customers regarding order status and product knowledge.
• Maintaining precise records of customer interactions, transactions, comments, and complaints using ERP systems.
• Processing customer orders, forms, applications, and requests promptly and accurately.
• Employing strong ERP skills to manage diverse business processes smoothly and effectively.
• Performing basic accounting tasks such as invoice checking, data entry, and financial reconciliations.
• Collaborating with other departments to resolve product or service issues.
• Striving consistently to provide top-notch services and enhance customer satisfaction.
• Communicating and coordinating with colleagues as necessary.
• Possess a minimum of 3 years of experience in an administrative/accounting position.
• Proficient in account reconciliation, accounts payable (AP), and accounts receivable (AR).
• Experience in billing and invoice processing is essential.
• Strong data entry skills are required.
• Must be comfortable working with Microsoft Excel and have knowledge of Excel formulas.
• Excellent customer service skills, with the ability to communicate effectively with both internal and external stakeholders.
• A relevant degree in accounting, finance, or a related field is desired.
• Attention to detail and a high level of accuracy in preparing and entering financial information.
• Ability to meet deadlines and manage time effectively.
• Strong problem-solving skills and the ability to make sound decisions based on accurate and timely analyses