Medical Office Coordinator

Job Summary:

MDVIP Practice Management, LLC is looking for a Medical Office Coordinator to join our team! We offer great benefits, including Health, Dental, Vision, and 401k. We also offer company paid Short-Term and Long-Term Disability plans and a basic Life and AD&D policy.

Facilitates, plans and coordinates the operations of the clinical and front office functions of a Primary Care physician office while ensuring patient satisfaction.

The work environment can be fast-paced, but results are accomplished in a steady, thorough manner to ensure accuracy.

Qualifications:

Education/Experience/Knowledge:

• Associate’s degree (A.A.) or equivalent from two-year college or where 2 years of equivalent experience equal to 1 year of schooling.
• 3+ years of progressive experience in a supervisory or leadership role in a healthcare practice setting.
• Experience with EHR systems required (Athena preferred).
• Experience compiling and condensing technical and statistical data for reports and records.
• Knowledge of organizational policies, procedures, systems and objectives.
• Knowledge of primary clinical office procedures.
• Familiarity with medical practice terminology.
• Proficiency with Microsoft Office Suite (Excel/Powerpoint/Word).

Responsibilities:

• Assists Practice Manager with developing and implementing short and long-term work plans and objectives for Medical Office staff.
• Maintains guidelines for quality of patient care by practice staff, prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.
• Responsible for time-clock supervision and paid time off requests.
• Identifies, analyzes, and resolves issues that may affect practice operations.
• Monitors front office staff and acts as first line resource to address office workflow. Assists with the hiring and development of medical office staff.
• Responsible for various administrative duties to include but not limited to maintaining adequate supply inventory, invoices, processing incoming mail, and office opening and closure process according to established procedures.
• Manages medical billing processes, including but not limited to charge review, billing, follow-up, refunds, point of service collection, and cash handling.
• Maintains strict adherence to patient rights and privacy guidelines.