Managed Services Quality Assurance Manager
Synerfac Technical Staffing Chicago
Managed Services Quality Assurance Manager
Join a growing team dedicated to ensuring top-tier service quality in critical systems. As a Quality Assurance Manager, you will oversee vendor-provided services for HVAC systems, generators, electrical, fire suppression, and telemetry/monitoring systems.This remote role requires a detail-oriented professional with strong expertise in service evaluations, audits, and vendor management.
Responsibilities:- Develop and implement quality control systems focused on HVAC, generators, electrical, fire suppression, and telemetry/monitoring systems.
- Evaluate vendor services to ensure compliance with company and industry standards.
- Inspect delivered services, ensuring alignment with outlined requirements and timelines.
- Collaborate with vendors and internal teams to establish and uphold service standards.
- Conduct regular quality audits and document findings to drive continuous improvement.
- Analyze service quality data and provide actionable insights.
- Address and resolve service quality issues promptly.
- Support demand-related calls when necessary.
- Provide training for internal teams on quality control practices.
- Participate in vendor selection, evaluating their ability to meet quality expectations.
Synerfac Technical StaffingChicago
As a Quality Assurance Manager you will play a critical role in ensuring the quality of services provided by vendors for HVAC systems, generators, electrical, fire suppression, and telemetry/monitoring systems. The ideal candidate will possess...
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