Crooked Tree Grille Supervisor

Overview:

The Grille Supervisor will maintain cleanliness, orderliness, and adherence to all safety and health regulations while upholding the club's standards.

Responsibilities:

• Supervise Daily Operations: Oversee the day-to-day activities of the golf club grille, ensuring smooth service during peak hours.
• Customer Service: Provide a high level of customer service by greeting members and guests, addressing inquiries, resolving complaints, and ensuring satisfaction.
• Staff Management: Lead, train, and supervise waitstaff, bartenders, and kitchen personnel. Schedule shifts, ensure proper staffing levels, and promote teamwork.
• Quality Control: Monitor food quality, presentation, and beverage preparation to meet club standards. Ensure compliance with food safety and sanitation regulations.
• Inventory & Ordering: Assist with inventory management by tracking stock levels, ordering supplies, and ensuring the efficient use of resources.
• Cash Handling: Oversee the proper handling of cash transactions, billing, and processing of payments.
• Training & Development: Assist in training new staff, providing coaching, and fostering a positive work environment.
• Event Coordination: Support the planning and execution of special events and tournaments held at the golf club, including catering needs and set-up.
• Health & Safety Compliance: Ensure adherence to health, safety, and hygiene standards as required by law and club policies.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree in Hospitality Management or related field preferred).
• Proven experience in a supervisory role within a food and beverage or hospitality setting, preferably in a golf club or similar environment.
• Strong leadership, organizational, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to engage and motivate staff while providing exceptional service to members and guests.
• Knowledge of food safety standards and alcohol regulations.
• Ability to handle multiple tasks and thrive in a fast-paced environment.
• Basic understanding of accounting and financial practices related to restaurant management (e.g., handling cash, processing payments, and budget oversight).
• Flexibility to work evenings, weekends, and holidays as needed.

• Ability to stand for extended periods and lift up to 50 pounds.
• Work in both indoor and outdoor environments.

Estimated start date is April 7th