Communication (Dispatch) Security Officer

Overview:

ALL POSTIONS ARE LOCATED IN LIBERTY

• Prior command center experience preferred - dispatch background

$19.00 p/h

This position oversees the daily security operations of a 24/7 Central Command Center, safeguarding the assets of the facility, employees and guests. This position will be responsible for monitoring, directing and responding to security and safety issues while ensuring the appropriate response is deployed efficiently and effectively.

Responsibilities:

Benefits:

• 401 (k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Qualifications:

Responsibilities:

• Monitor emails and phone correspondence to requests and inquiries appropriately
• Monitor CCTV camera systems
• Operate facility badging software, including enabling and disabling badges
• Make periodic patrols of the facility to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
• Restrict access into confidential areas throughout the facility and offices
• Administer all client policies for controlling access to client property
• Report security violations and provide guidance to support staff to properly resolve issues
• Utilize internal communications systems including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism
• Respond appropriately to facility alarms
• Prevent vandalism, thefts or other criminal behavior
• Provide security support for various client projects and events
• Accurately complete and retain reporting documentation and logs

Qualifications:

• At least 18 years of age or older
• High school diploma or equivalent
• N.C. PPSB Security License Required
• N.C. Driver's License Required
• Strong computer and/or technology skills
• Strong attention to detail
• Effective communicator- written and spoken communication skills
• Ability to multitask and deal with competing priorities
• Professional demeanor and problem solving skills
• Experience executing radio and telephone communications
• Proven experience working as a dispatcher, cell center representative and/or security command center operator

#GRN