Front Desk Coordinator

This role offers a short term contract employment opportunity.

• Serve as the initial contact for all incoming phone calls, ensuring they are routed to the appropriate department or personnel promptly.
• Provide general office support, including but not limited to, filing, faxing, and scanning documents.
• Use word processing software to create, edit, and format documents as needed.
• Utilize strong customer service skills to address and resolve customer inquiries effectively.
• Monitor and maintain customer accounts, ensuring all information is up-to-date and accurate.
• Take appropriate action based on the status of customer accounts, such as contacting customers or escalating issues to management. • Must possess strong customer service skills.
• Proficiency in Microsoft Word is required.
• Experience in a front desk role or similar is desirable.
• Excellent communication skills, both written and verbal, are essential.
• Strong organizational and multitasking abilities are necessary.
• Should have the ability to handle stress and stay calm under pressure.
• Must exhibit a detail oriented demeanor and appearance at all times.
• Ability to work independently as well as part of a team is required.
• Must have a problem-solving attitude and a keen eye for detail.
• Should be able to manage time effectively and prioritize tasks efficiently.
• Experience with office equipment such as fax machines and printers is a plus.
• Knowledge of office management systems and procedures is beneficial.
• Must be reliable, punctual, and possess a strong work ethic.
• Must be willing to work flexible hours, including weekends if necessary.
• Ability to handle confidential information with discretion is crucial.