Administrative Assistant

Your primary function will be to handle customer inquiries, manage data entry tasks, and maintain customer service standards in an industry that is constantly evolving.

Responsibilities:

• Handle incoming calls efficiently and professionally
• Manage customer service interactions, ensuring high-quality service and customer satisfaction
• Perform data entry tasks, maintaining accuracy and attention to detail
• Engage in email correspondence with clients, responding promptly and professionally
• Conduct inbound and outbound calls as required
• Utilize Microsoft Excel for data management and reporting tasks
• Operate Microsoft Outlook for email correspondence and scheduling
• Use Microsoft PowerPoint to create presentations as needed
• Leverage Microsoft Word for documentation and correspondence
• Schedule appointments, managing calendars effectively to avoid conflicts.
• Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills
• Ability to handle inbound and outbound calls efficiently and professionally
• Strong data entry skills with keen attention to detail and accuracy
• Exceptional customer service abilities, with a focus on providing prompt and courteous service
• Proficient in email correspondence, with the ability to communicate effectively and professionally
• Advanced skills in Microsoft Excel, with the ability to create and manage spreadsheets
• Proficiency in Microsoft Outlook, including email management and calendar scheduling
• Proficient in Microsoft PowerPoint, with the ability to create and edit presentations
• Advanced skills in Microsoft Word, with the ability to create and format documents
• Excellent organizational skills, with the ability to schedule appointments effectively and manage multiple calendars