Program Assistant

This is a long-term contract employment opportunity, offering the chance to make a real difference in our organization.

• Assist with the onboarding and offboarding processes, ensuring a smooth transition for all team members.
• Provide basic IT support to the team, helping to resolve any technical issues that may arise.
• Utilize bilingual skills in Spanish and English to effectively communicate with diverse groups of people.
• Answer office phones professionally and courteously, directing calls as necessary.
• Run errands for the office as needed, including procuring supplies.
• Maintain and monitor customer accounts, taking appropriate action when necessary.
• Process customer credit applications with accuracy and efficiency.
• Keep customer credit records up to date and accurate.
• Respond to customer inquiries in a timely and professional manner.
• Help to create a welcoming, inclusive, and efficient office environment. • Must possess a minimum of 3 years experience in a similar role or related field
• Demonstrated proficiency in HR (Human Resources) practices and principles
• Excellent customer service skills with a proven track record of handling customer queries and complaints
• Experience with employee onboarding processes, including orientation and training
• Detail-oriented with strong organizational and planning skills
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in using HR software and other related applications
• Must have a proactive attitude and be a team player
• Bachelor's degree in Human Resources or related field is preferred.