Individual Markets - Disability Claims Solution Owner I - Pittsfield
Individual Markets - Disability Claims Solution Owner I
At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We create experiences for you to grow and enrich your career and future as a Disability Claims Specialist.We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.
We will help build the core competencies you will need to be a successful Disability Claims Specialist. In your first year, we will provide extensive training in a highly supportive environment. If you have an internal drive to investigate using your critical thinking skills assessing policy matters and can manage competing priorities while meeting deadlines, this is your opportunity to make a difference, grow your career, and be a part of moving the organization into the future.
In the role, you will- Work within a team providing strong customer service making timely, but thoughtful decisions to achieve a claim determination
- Analyze policy language, medical, financial and other claim documentation
- Work within a team driven and customer focused environment
- Maintain composure and direction in high pressure situations
- Have exposure to JEDI (justice, equity, diversity & inclusion) programming to support our commitment to expanding mindsets, changing behaviors, and holding ourselves accountable to inspiring well-being
- Develop and enhance your communication skills to meet the customers needs, while demonstrating empathy, flexibility, responsiveness, and an action-oriented approach
- Develop critical thinking and investigative techniques to issue spot, identify resources needed to assist in making claim determinations while applying factual information provided by the customer to the policy to assess eligibility
- Be expected to travel to meet with customers
- A college or university degree, or high school diploma with prior relevant work experience
- Experience and an interest in providing quality customer service
- Strong analytical skills, with attention to detail
- Strong written and verbal communication skills
- Ability to prioritize with competing deadlines
- Working knowledge of Microsoft Office products, including Word, Excel, and Outlook
Location
The primary office location for this position is Pittsfield, MA with occasional travel to meet business needs.Salary Range
$39,370.00 - $59,050.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.
In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardians Purpose to inspire well-being we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
- Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
- Dental plan
- Vision plan
- Health care accounts flexible spending, health reimbursement, and health savings accounts
- Critical illness insurance
- Company-paid Life and Disability insurance plus voluntary supplemental coverage
- Accident insurance
- 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
- Complimentary 1:1 financial guidance with a licensed Fidelity representative
- Flexible work arrangements (part in-person/part remote)
- Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
- Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
- Paid parental leave and paid family and medical leave policies
- Emotional well-being, mental health, and work/life resources powered by Spring Health
- Wellness programs, including fitness program and equipment reimbursement
- Child, adult, and elder back-up care support through Bright Horizons
- Adoption assistance
- College planning
- Tuition reimbursement
- Student loan assistance
- Commuter benefits in select metropolitan areas
- Employee Resource Groups that advocate for inclusion and diversity
- J.E.D.I. certification and training programs
- Matching gifts/volunteering
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
applicant_accommodation@glic.com