Case Manager - Housing - FL

About CWS:

implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose:

The Housing Case Manager also assists with coordinating donations for new households, as needed.

Responsibilities:

• Conduct community outreach to build relationships with potential landlords and property managers. Maintain positive relationships with landlords, owners, and property management companies.
• Educate landlords and property managers on CWS resettlement program. Provide presentations to community organizations, property managers, government agencies, and other relevant stakeholders about client populations and housing needs.
• Attend and present housing-related information in community meetings to share the challenges and strengths that refugees bring regarding housing needs.
• Develop and maintain a housing resources guide.
• Coordinate housing referrals with the case management team. Participate in direct service case coordination meetings and regularly communicate with clients, case managers, and resettlement supervision.
• Oversee direct housing assistance and Airbnb funds. Oversee tracking and reporting for financial assistance and Airbnb and direct housing assistance funds. Ensure accurate and timely direct assistance spending and reporting.
• Work with the Resettlement Outreach/In-kind Case Manager, Regional Volunteer Coordinator and case management teams to help provide clients with furniture, household supplies, and in-kind donations. Ensure donations are successfully tracked and reported.
• As per grant requirements, manage planning for initial housing for refugees and eligible client populations by coordinating property visits, home inspections, housing applications, and temporary housing, if needed.
• Liaise with landlords throughout housing negotiations, lease signing, and initial move-in, as per program specific requirements.
• Coordinate household setups with a local volunteer group to arrange for homes to be furnished with donations and all other necessary supplies.
• Ensure submission and approval of all financial requests related to housing including rent, security deposit, application fees, lease transfer fees, beds and other furniture, household goods, etc.
• Ensure documentation of all housing services in clients’ case notes and record all financial transactions in clients’ financial tracking logs.
• Available for possible evening or weekend housing coordination, as needed.
• Other duties, as assigned.

Qualifications:

Education:

• Bachelor’s degree or equivalent work experience in lieu of degree.

Experience:

• A minimum of 3 year’s previous work experience with refugee or immigrant-related services, or in community housing.

Skills:

• Highly organized, self-starter with strong verbal, written, presentation and training skills.
• Excellent communication skills, including but not limited to, overall computer experience and marketing, social media and public relations. Ability to work flexible schedule, including early and/or later meetings, as needed.
• Spanish and/or Haitian Creole language fluency required.

Special Requirements:

• Must have a valid driver's license, insurance, and suitable transportation.
• Must complete motor vehicle record check.
• Must be willing and able to travel.
• Background check required

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts
• Commuter Benefits