Customer Service Representative - Robert Half
Robert Half Houston
A technical school in North Houston is in need of a Financial Aid Advisor on a temporary to full-time basis. Duties include assisting students and parents with completing a FAFSA application, collecting financial paperwork, over the phone and face to face communication and packaging students to receive financial aid funds.
Fluency in Spanish is helpful, however not required. Please apply today if you are qualified for and interested in this temporary to full-time opportunity!
- Proven experience in answering inbound calls efficiently and professionally.
- Demonstrable experience in a call center, providing high-quality customer service.
- Strong customer service skills, with the ability to handle queries and complaints effectively.
- Proficiency in data entry, with a high level of accuracy and attention to detail.
- Excellent skills in email correspondence, with the ability to communicate clearly and professionally.
- Experience in handling both inbound and outbound calls, ensuring customer satisfaction at all times.
- Proficiency in Microsoft Excel, with the ability to use spreadsheets effectively for data organization.
- Competency in using Microsoft Word for various administrative tasks.
- Experience in order entry, ensuring all customer orders are processed accurately and promptly.
- Ability to schedule appointments efficiently, balancing the needs of the organization and the customer.
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