Administrative Assistant

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Job Duties:

• Receives calls and complaints from the public and property owners; prepares work orders for water and street department, such as water leaks, broken mains, sewer problems, low pressure, plugged meters, street signs, plugged storm drains, chuck holes, snow removal, etc
• Issues permits and licenses; makes appointments and arranges meetings, meets callers; records transactions
• Monitors reports: makes preliminary determinations regarding emergency status and apprises department supervisors; follows established procedures in the event of emergency and maintains incident documentation; follows up on activities to assure completion
• Reviews employee time cards and submits to personnel for processing; maintains record of starting and quitting dates for part-time personnel; monitors employee leave accrual and use to assure accurate leave accounting; prepares and distributes timecards monthly
• Monitors accounts payable and prepared invoices; mails invoices to contractors and citizens for excess water usage (fire hydrant use, filling swimming pools, damaged city signs, etc
• Collects data from various departmental divisions and programs; organizes information into reports and various informative documents; maintains records and report files; maintains schedules and checks; performs general bookkeeping; maintains office inventory, orders supplies
• Excellent written, verbal and social communication skills highly desired
• At least 1 year of Administrative Assistant experience preferred
• Proficiency in Microsoft Word
• Microsoft Excel experience preferred
• MS Outlook experience
• Skills in internet research
• Applicant must be familiar with word processing, spreadsheets and presentation software, as well as databases and customer database systems