Administrative Assistant

It offers a long-term contract employment opportunity.

Responsibilities:

• Accurately and efficiently process customer credit applications
• Ensure the maintenance of precise customer credit records
• Resolve customer inquiries promptly and professionally
• Monitor customer accounts and take necessary actions
• Answer inbound calls and provide excellent customer service
• Handle data entry tasks with accuracy and efficiency
• Manage email correspondence with professionalism and promptness
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks
• Schedule appointments as necessary and manage calendars
• Use Adobe Acrobat for document processing and management
• Photocopy and scan documents as required
• Handle requests for information in a timely manner
• Process mail and manage phone switchboard effectively • Minimum of 2 years of experience as an Administrative Assistant within the Engineering industry
• Proficient in answering inbound calls, demonstrating excellent telephone etiquette
• Proven experience in providing exceptional customer service
• Skilled in performing data entry tasks with high accuracy and attention to detail
• Ability to manage email correspondence in a detail oriented and timely manner
• Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word
• Experience in scheduling appointments and managing calendars efficiently
• Knowledge of Adobe Acrobat for creating and editing PDF documents
• Capability to handle photocopying and scanning of documents
• Familiarity with handling Request For Information (RFI), ensuring accurate and timely responses
• Experience in mail processing, including sorting and distributing incoming mail
• Comfortable operating phone switchboards, directing calls as necessary.