Personal Lines Customer Service Representative (CSR)

We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service.

Position Summary:

We are seeking a friendly and reliable Personal Lines CSR to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience.

Responsibilities:

• Assist clients with policy changes, billing inquiries, and claims support.
• Issue insurance ID cards, certificates of insurance, and other policy documents.
• Process endorsements and renewals.
• Maintain accurate client records.

Qualifications:

• 2+ years of experience in personal lines insurance
• Active Property & Casualty (P&C) license
• Strong computer skills (Microsoft Office Suite)
• Excellent communication and interpersonal skills

Benefits:

• Competitive salary, depending on experience
• 401(k) with employer match
• Paid time off
• Health, dental, vision, and life insurance