Customer Service Representative

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. This role offers an excellent opportunity for individuals looking to begin or further develop their career in customer service within a supportive environment.

Key Responsibilities:

• Assist customers with inquiries and resolve issues in a timely and professional manner.
• Respond to inbound calls, emails, and chat communications.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve customer satisfaction and operational efficiency.
• Support team initiatives and adapt to new processes or tools as needed.

Qualifications:

• High school diploma or equivalent; additional education or experience is a plus.
• Strong communication and interpersonal skills.
• Proficient in MS Office and comfortable using CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Enthusiastic attitude and a commitment to providing exceptional service.