Customer Service Representative

apartmentRobert Half placeArlington calendar_month 

Responsibilities:

  • Managing incoming calls from customers regarding their accounts
  • Tech savy- being able to troubleshoot and provide technical support via phone, email or chat in a timely manner
  • Guide customers with a step by step process that are clear and precise to assist them with any questions regarding their accounts
  1. High school diploma or equivalent.
  2. Previous customer service experience.
  3. Proficiency in relevant computer applications and programs.
  4. Excellent communication and interpersonal skills.
  5. Ability to handle stressful situations and deal with unhappy customers.
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