Guest Service Representative
PRO EM Phoenix
This job was posted by https://www.azjobconnection.gov : For more
for the satisfaction and safety of Guests while providing a superior
guest experience. Responsibilities may include checking all bags
entering the event for prohibited items, operating a walkthrough or
handheld metal detector to screen Guests, verifying credentials to
control access to restricted areas, and assisting guests in a
professional and courteous manner.Depending upon your availability and
the events scheduled, this positionis Part-timeand Seasonaland is
and out of the event.
verification.
and client-specific policies.
information, please see: https://www.azjobconnection.gov/jobs/6881708
This position is responsible for implementing policies and proceduresfor the satisfaction and safety of Guests while providing a superior
guest experience. Responsibilities may include checking all bags
entering the event for prohibited items, operating a walkthrough or
handheld metal detector to screen Guests, verifying credentials to
control access to restricted areas, and assisting guests in a
professional and courteous manner.Depending upon your availability and
the events scheduled, this positionis Part-timeand Seasonaland is
primarily for events in the Phoenix Metro Area.
**Responsibilities:**- Assist Guests with entry into the event: may collect and/or scan
and out of the event.
- Welcome Guests to events and provide them with helpful information
- Follow proper screening procedures for all guests by conducting bag
verification.
- Ensure Guest satisfaction and safety by preventing prohibited items
- Control and monitor access to VIP and restricted areas.
- Respond quickly to potential crowd control issues, investigate
- Report actual/suspected violations of event policies, procedures,
- Learn and adhere to the policies, procedures and regulations of
different venues, facilities, and events.
**Requirements:**- Excellent customer service skills.
- Ability to work nights, weekends, and holidays.
- Ability to collaborate effectively with others to produce results.
- Ability to communicate effectively with others both verbally and in
- Ability to walk and climb stairs for extended periods of time.
- Ability to work outside in extreme weather conditions.
- Ability to comprehend numerous policies, procedures, and concepts
and client-specific policies.
- Ability to maintain accurate records and complete incident reports.
- Ability to react appropriately in emergency situations.
Tempe, 8 mi from Phoenix
basis; there is no application deadline.
Responsibilities:
• Oversee Guest Services Representatives on event days
• Provide exceptional customer service and assistance to all guests
• Greet and scan tickets as guests enter the building
• Greet...
Phoenix
Overview:
As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing...
PRO EMPhoenix
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6881709
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