Area Director of De Novo Operations - Scale
Overview:
Are you a dynamic leader with a passion for building high-performing teams, driving operational excellence, and fostering a positive team culture?
Behavioral Innovations is looking for an Area Director of De Novo Operations - Scale to play a pivotal role in the successful scaling of our new centers to maturity, laying the foundation for long-term growth and exceptional care.
Why Join Us?
At Behavioral Innovations, we pride ourselves on providing a supportive, family-focused environment where employees are valued and empowered to succeed. As the Area Director of De Novo Operations - Scale, you’ll have the opportunity to make a meaningful impact by shaping the success of new centers and driving positive outcomes for our clients and teams.
What You’ll Do:
As the Area Director of De Novo Operations - Scale, you’ll guide newly opened centers through the critical scaling phase, ensuring operational readiness, team cohesion, and a culture of accountability. You will lead and support leadership teams, oversee operations, and collaborate with clinical and operational stakeholders to achieve key performance indicators (KPIs) and maximize enrollment.You will report to the Vice President of Operations and be responsible with supervising Area Operations Managers, Center Admins, and Assistant Center Admins.
Key Responsibilities:
- Transition newly opened centers into the standard regional structure after 12 months.
- Hire, train, and mentor Area Operations Managers (AOMs), Center Administrators (CAs), and Assistant Center Administrators (ACAs).
- Build leadership capacity by providing direct coaching, fostering a culture of collaboration, and preparing teams for long-term success.
- Collaborate with clinical leadership to align operational support with clinical goals.
- Manage center operations, focusing on client census, billable hours, productivity, and team engagement.
- Oversee performance management, conduct reviews, and address employee concerns proactively.
- Drive alignment with company mission, vision, and values in all aspects of leadership and operations.
What We Offer:
- Competitive salary and benefits package with eligibility of an annual bonus.
- Opportunities for professional growth and development.
- A culture that embraces collaboration, accountability, and innovation.
Qualifications:
- Education: Bachelor’s or master’s degree in Business, Healthcare Administration, or a related field (preferred).
- Experience: 1-3 years in multisite management, preferably in a role such as Area Operations Manager.
- Skills:
- Strong organizational and prioritization abilities to manage multiple projects.
- Exceptional communication and customer service skills.
- Ability to navigate complex situations and deliver results.
- Familiarity with P&L management, AR/AP processes, billing disputes, and collections (preferred).
- Attributes:
- Self-motivated, adaptable, and collaborative.
- A commitment to fostering a culture of care, accountability, and teamwork.
- Travel: Flexibility to travel a minimum of 75% overnight as needed.
Ready to take the next step in your career?
APPLY TODAY - Join us and be part of a mission-driven organization that’s changing lives every day!
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