Technical Project Manager

The IT Project Manager will coordinate internal teams, communicate with stakeholders, and manage project scope, resources, and risks.

Requirements

KEY RESPONSIBILITIES:

• Plan, manage, and oversee multiple IT projects, ensuring alignment with company goals and client needs.
• Develop detailed project plans, timelines, and budgets while ensuring projects stay within scope.
• Coordinate internal resources and third-party vendors for seamless execution of IT projects.
• Serve as the primary point of contact for clients, maintaining clear and professional communication.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Ensure project documentation, including reports, contracts, and deliverables, are maintained and up to date.
• Conduct post-project evaluations and identify areas for continuous improvement.
• Work closely with technical teams, sales, and support teams to align project objectives and client expectations.
• Ensure adherence to industry best practices and compliance requirements.
• Provide regular project status updates to stakeholders and management.
• Other duties as assigned.

QUALIFICATIONS & SKILLS:

Required:

• 3+ years of project management experience in IT services, MSP, or a related field.
• Strong understanding of IT infrastructure, cloud services, and managed services environments.
• Excellent organizational and time management skills with a keen attention to detail.
• Strong communication and leadership abilities to manage cross-functional teams and stakeholders.
• Proficiency in project management software (e.g., ConnectWise, Asana, Trello, Jira, or similar).
• Ability to work independently and proactively solve problems.
• Experience managing multiple projects simultaneously in a fast-paced environment.

Preferred:

• PMP, or other relevant project management certification.
• Experience working in an IT Managed Services Provider (MSP) environment.
• Knowledge of ITIL framework and best practices.

WORK ENVIRONMENT:

• In office work is required, customer on-site work will be required from time to time.
• Collaboration with technical teams, sales, and clients to ensure project success.
• Fast-paced environment requiring adaptability to shifting priorities.

TRAVEL:

The position is based in downtown Orlando and may require some planned travel to other states which would total less than 18% of workdays. Enterfusion has a strong presence in FL, PA, and GA with a growing presence in 7 additional states.

JOB TYPE:

Salary, Full-time

Benefits

COMPENSATION:

Annual salary of $90,000-110,000/year based on experience, paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.

Benefits Include:

✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support.

Join Enterfusion and be part of a team that invests in your success! 🚀