Inside Customer Service Representative - Sales/Marketing Departments
Synerfac Technical Staffing Rahway
Work for our Union County manufacturing client specializing in specialty chemical production
Summary - Inside Customer Service Representative
Job Duties:
Sales Support:- Providing shipping rates for customer inquiries and prospects to obtain best value
- Responsible to adhere to all SOPs for the Sales Support Position
- Communicating new orders to appropriate Business Development / Account Management representative in system
- Communicate related information to Business Development / Account Management from accounting system
- Manage and maintain customer profile is in CRM and/or Accounting system
- Maintaining Sample Request Log with tracking numbers and date sent
- Support all Outside Independent/Company Representatives communicating needs to Sales Manager
- Maintain all supplies related to office operations (including but not limited to paper products, office supplies, coffee, vending machines, printer supplies, postage meter)
- Invoice management: scanning to electronic file / shredding
- Responsible to create SOPs for the Office Administrative Position for repetitive job functions when needed
- Responsible to adhere to all SOPs for the Office Administrative Position
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