Patient Logistics Coordinator - Phoenix

You'll also monitor customer accounts and take necessary actions. This role offers a contract to permanent employment opportunity.

1. 7am-7:30pm
2. nightshift 7pm-7:30am

Responsibilities:

• Work independently to facilitate the placement of patients as directed by the Patient Logistics Manager, Patient Logistics RN, and physician orders.
• Streamline the transfer of patients to the appropriate facilities and units.
• Proactively identify potential problems and escalate them to the appropriate authority to prevent any barriers to timely patient movement.
• Communicate seamlessly with staff at both referring and receiving facilities to ensure patients are placed at the appropriate level of care without delays.
• Document all activities meticulously to promote effective communication with the care team members including Transfer Center, Hospital ED's, Hospital Units, Leadership, and receiving facilities.
• Utilize outstanding communication skills to express concepts clearly and accurately to colleagues, customers, physicians, and care team members.
• Providing and receive constructive feedback to/from colleagues with an open mind and a view to continuously improve.
• Clearly articulate and uphold the Mission and Vision statements of the department.
• Exhibit a customer-oriented philosophy, consistently striving to exceed expectations.
• Participate in and encourage other team members to think creatively to accomplish duties.
• Perform duties independently with minimal supervision.
• 1+ year experience within the healthcare industry
• Knowledge of levels of care and basic medical terminology
• Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment
• Ability to multi-task and prioritize
• Proven proficiency with Microsoft Office applications.
• Excellent verbal and electronic communication stills, including professional telephone and email etiquette
• Able to type minimum of 40 words per minute without mistakes
• Flexible and adaptable to change