Urgent Care Veterinary Assistant

Overview:

• 11904 Kingston Pike Farragut, TN, 37934

About us: Professional toe bean inspectors with a team-first mentality. Love being fun and expressing ourselves…just like anal glands. Big fans of purritos, slobber, and fur! Free facials, just kidding- it's the autoclave!

Seeking: Ultimutt Veterinary Assistant (PREVIOUS CLINIC EXPERIENCE REQUIRED). Someone who has cutting-edge customer service skills, expects high quality patient care, and can be creative about improving processes. Looking to show off your skills and learn a whole bunch of new ones- check us out!

Good stuff:

• Urgent Care shifts - 8am-8pm Saturdays and Sundays
• Full or Part time
• $15-18/hr with $4/hr Urgent Care shift differential
• Fear Free certified clinic
• Insurance, 401k with company match, EAP, uniform allowance, pet benefits, and CE allowance (with extra PTO)

Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Mission Vet Urgent Care (MVUC) hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act.

Responsibilities:

Essential Functions:

The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists; removing an essential duty would fundamentally alter the role.

• Maintain and uphold the Core Values and Mission Statement of Mission Veterinary Partners and Mission Vet Urgent Care.
• Assist in all daily duties for clinic care.
• Participate in any special cleaning duties.
• Provide client care by taking payments, and check-ins.
• Maintain excellent client communication.
• Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
• Review medical records, estimates or discharge instructions with clients.
• Answer the phones in a courteous and informative way.
• Provide patient care under the direction of a DVM.

Additional Functions:

• Perform clinic upkeep as directed.
• Perform equipment maintenance as directed.
• Performs other related duties as assigned.

Qualifications:

Required Knowledge, Skills and Abilities:

• Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
• Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment.
• Ability to stay calm and efficient during a medical crisis.
• The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• The employee must also be confident around pets.
• Must be comfortable working evenings, weekends and holidays as assigned

Required Education and Experience:

• High School Diploma or equivalent
• At least 1 year of veterinary experience, with ER or high volume experience preferred

Physical Requirements:

• The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time.
• The employee must be able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
• The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
• The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
• The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.