Program Manager Interim Housing Accessibility Improvement

Salary Range: $80,000 - $90,000 annually / exempt

Organizational Description

Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: Were seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Program Summary

This initiative builds on existing State and County investments aimed at supporting those experiencing homelessness and confronting barriers to safe shelter.

Position Overview

The successful candidate will ensure that providers have the resources and guidance necessary to execute accessibility upgrades efficiently and compliantly. This position requires a forward-thinking professional with strong project management skills, knowledge of accessibility standards, and the ability to forge collaborative relationships with a diverse set of partners.

We look forward to your passion, expertise, and leadership as we work together to drive positive change.

1. Program Design & Development

• Lead the creation and refinement of program workflows, policies, and procedures that outline the accessibility upgrade process (e.g., RFA release, application review, awarding of funds).
• Collaborate with internal teams (e.g., finance, operations, grant management, marketing/communications) to build operational frameworks that support technical assistance to IHPs.
• Contract & Vendor Management
• Develop and maintain a curated list of licensed general contractors (GCs), vendors, and other service providers qualified to perform accessibility improvements.
• Oversee the RFA (Request for Applications) process for IHPs and ensure thorough review of project bids, scopes of work, and compliance requirements.
• Negotiate and finalize contracts with providers and vendors, monitoring deliverables and timelines to guarantee successful project execution.
• Funding & Budget Oversight
• Manage the allocation of a $4M fund for accessibility upgrades, tracking disbursements to ensure efficient and transparent use of resources.
• Work closely with Brilliant Corners finance and grant management teams to develop and maintain detailed budgets, projections, and financial reporting for the duration of the program.
• Ensure timely grant reporting to funders, including documentation of expenditures, project milestones, and outcome metrics.
• Project & Construction Management
• Provide technical assistance and oversight for IHPs to plan and implement accessibility improvement projects that meet ADA standards and other local building codes.
• Coordinate pre- and post-improvement site visits as needed, reviewing contractor work and verifying adherence to agreed-upon scopes, schedules, and budgets.
• Track overall project progress, ensuring on-time completion and swift resolution of issues such as budget overages, construction delays, or permit challenges.
• Stakeholder & Partner Coordination
• Serve as the primary liaison between Brilliant Corners, LA County agencies, private funders, and interim housing operators.
• Provide consistent updates to funders and stakeholders regarding program performance, outcomes, and any emerging needs or challenges.
• Data & Reporting
• Establish key performance indicators (KPIs) and reporting systems to track the programs impact (e.g., number of sites improved, types of modifications completed, number of beds impacted).
• Compile and present both qualitative and quantitative data to internal leadership and external funders, highlighting successes, areas for improvement, and lessons learned.
• Continuous Improvement & Capacity Building
• Identify best practices for improving accessibility in interim housing settings.
• Solicit feedback from operators, clients, and other stakeholders to refine processes and ensure the program evolves to meet changing needs.

• Mission-Driven

• Organizational Excellence

• Problem-Solving & Adaptability

• Collaboration & Relationship-Building

• Technical Aptitude

• Continuous Learning

You embrace new ideas and are eager to stay informed about emerging best practices in construction, property management, and accessibility standards.

• Humanity:Putting people first: We are committed to meeting people where theyre at, honoring their dignity, diversity, and experience.
• Community:Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
• Ingenuity:Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Requirements

• Education & Experience
• Minimum of 3 years experience in a relevant field such as project management, construction management, property management, or program administration.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Excellent leadership, problem-solving, and communication skills, with the ability to collaborate effectively across diverse teams.
• Demonstrated ability to oversee budgets and multiple concurrent site modification/ improvement projects.
• Preferred Skills
• Understanding of ADA regulations and local building codes.
• Familiarity with project management tools and software; knowledge of Salesforce/CRM, DocuSign, or similar platforms is a plus.
• Knowledge, Skills & Abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and capacity to handle email, instant messaging, and telephone communication professionally.
• Excellent written and verbal communication skills, with the ability to collaborate across diverse teams and present information effectively to external stakeholders.
• Clean driving record and the ability to travel throughout LA County for site visits, as needed.

Certificates, L