[ref. j16320720] Robert Half - Bilingual Spanish Receptionist

We are seeking a detail-oriented and customer-focused Bilingual Spanish Receptionist to deliver front-desk and administrative support with professionalism and accuracy. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional experiences for all visitors and callers.

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner, ensuring all guests feel valued and attended to.
• Provide exceptional customer service to clients, vendors, and staff, both in person and over the phone, in both Spanish and English.
• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary.
• Maintain a clean, organized, and professional reception area at all times.
• Handle basic administrative tasks, including scheduling appointments, processing incoming and outgoing mail, and maintaining office supplies.
• Assist with translation or communication needs for Spanish-speaking clients or staff.
• Coordinate with internal departments to support day-to-day office operations as needed.
• Troubleshoot and resolve basic inquiries or escalate issues to the appropriate contact.
• Monitor and secure the front desk area, ensuring proper handling of confidential information.
• Bilingual fluency in Spanish and English (both written and verbal communication).
• Previous experience in a receptionist or customer service role; administrative skills are a plus.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with general office equipment usage.
• Excellent interpersonal and communication skills with a warm, approachable demeanor.
• Ability to multitask and maintain composure in a busy, fast-paced environment.
• High level of organization with impeccable attention to detail.
• Problem-solving skills and a proactive attitude when facing challenges.
• Knowledge of cultural sensitivity and communication etiquette for Spanish-speaking individuals is highly desired.