Personal Lines Customer Service Rep

apartmentSynerfac Technical Staffing placeMars calendar_month 

We are seeking a Personal Lines Customer Service Rep in the Mars, PA area

Responsibilities:

  • Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and resolving issues related to personal lines insurance policies.
  • Assist clients with the management of their insurance policies, including policy renewals, endorsements, cancellations, and claims processing.
  • Support the sales team by generating quotes, conducting needs assessments, and recommending appropriate insurance products to clients.
-Maintain accurate and up-to-date client records, ensuring all necessary documentation is complete and compliant with regulatory requirements.
-Stay informed about industry trends, product offerings, and regulatory changes to provide clients with relevant and up-to-date information.
  • Educate clients on the features and benefits of various insurance products, helping them make informed decisions about their coverage.
  • Work closely with other team members to ensure a seamless client experience and support the overall goals of the company.
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