Parts and Warranty Director
Overview:
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill.We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
Responsibilities:
Develops a comprehensive, standardized parts purchasing and warranty recovery program process for Interstate Waste Services. Acts on behalf of Interstate Waste Services Management on 3rd party vendor negotiations, creation and maintaining the best parts program and all warranty involved matters.Oversees all parts operations including accounting, parts systems, process, and procedures. Improves 3rd party service, parts operations, and warranty recovery to facilitate growth and successfully achieve the company's long term strategic goals.
II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.- Works with IT department and Vendors to develop, implement and automate an efficient web-based parts and warranty management system.
- Reviews warranty data, understands failure modes, and develops corrective action plans for high failure rate components.
- Develops comprehensive cost-effective parts and warranties programs for Interstate Waste Services.
- Develops processes to help identify warranty opportunity within Interstate Waste Service’s fleet management database.
- Builds and implements a company-wide parts purchasing, and warranty recovery training program directed toward Fleet Managers and Technicians.
- Instructs Maintenance Managers on warranty coverage and recovery and assists Maintenance Managers in discussions with local OEM dealers on warranty issues.
- Sets warranty recovery goals applicable to all sites based on equipment life cycle and replacement parts usage.
- Builds a warranty calculator to assist warranty budgeting at the site level.
- Collects monthly and quarterly parts purchasing detail and warranty recovery data and creates reports for senior management at the Corporate and Area level.
- Attends OEM warranty training for certification and to enter warranty claims on behalf of Interstate Waste Services.
- Provides purchase recommendations to Interstate Waste Services senior management based on the level and quality of warranty and goodwill support from chassis and body OEM’s.
- Adept at utilizing web-based tools, databases, strong excel proficiency, etc.
- Manage and hold accountable vendors to agreed service levels and warranties
- Have strong organization, be detail-oriented, and relentless follow through skills
- Other duties and responsibilities associated with the role that may be assigned
Qualifications:
A. Education and Experience
Required: High School with 7+ years of related experience.Preferred: Bachelor’s Degree with 5+ years’ of related experience.
B. Certificates, Licenses, Registrations or Other Requirements
None required.C. Other Knowledge, Skills or Abilities Required
- Microsoft Suite
- Self-Starter with strong communication skills.
- Working financial knowledge.
- Process oriented Team Builder.
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
- Required to exert physical effort in handling objects less than 30 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is: office setting.
Additional Information:
We believe in providing the training and development you need to grow your career with IWS. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer.We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Salary and Benefits
IWS is committed to providing a world class work place to all employees. Each eligible employee receives a competitive total compensation package including, competitive pay, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays.All Rail Conductor are members of a Union and benefits will be provided as outlined in the collective bargaining agreement.
Salary Range Minimum: USD $110,000.00/Yr.
Salary Range Maximum: USD $130,000.00/Yr.