Site Merchandising Manager, Luxury Stores
We're seeking a savvy marketer to own the content, curation, and site merchandising strategy for Luxury Stores. This role will be responsible for building the end-to-end site experience, including owning the content calendar, curating product stories, partnering with tech teams to refine the CX (e.g., selection, filters), reporting on performance, and standardizing best practices into a playbook.
The ideal candidate has a strong understanding of visual merchandising and content marketing in the B2C or e-commerce space. They have exceptional project management skills, possess a strong analytical mindset, is highly detail-oriented, and able to execute flawlessly to meet timelines.They know how to balance creative and technical requirements to test new initiatives (e.g., generative AI) and create a best-in-class shopping experience that inspires browsing and drives conversion. They are innovative, creative, and passionate about the luxury fashion and beauty industry.
Key job responsibilities- Develop, own, and execute the site merchandising strategy and content calendar to inspire and convert customers
- Work with site merchandising, styling, and creative counterparts to scale content creation (e.g., generative AI, photoshoots) to deliver a regular cadence of site updates aligning to seasonal events, industry moments, brand launches, and trends
- Collaborate with product, engineering, and business intelligence teams to optimize site placements (refinements, filters, product page) and reporting
- Set up testing and experimentation to gain customer insights on CX improvements
- Create reporting structure to track, measure, and benchmark site performance, sharing learnings and recommendations with key stakeholders
- Stay current with fashion and beauty trends in the luxury retail industry to continue iterating on a best-in-class site experience
About the team
Here at Luxury Stores, we are inspired to always innovate for our customers. Luxury Stores is a premier shopping experience featuring established and emerging luxury fashion and beauty brands. Our team is passionate about bringing Amazon’s customer-centric service, logistics, and innovation to the online luxury retail experience.- 3+ years of professional non-internship marketing experience
- Experience building, executing and scaling cross-functional marketing programs
- Experience managing large amounts of data, including customer segments and online campaign metrics
- Experience using data and metrics to measure impact and determine improvements- 3+ years of experience in site merchandising, content marketing, or digital marketing roles, ideally in the luxury or fashion industry
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.
Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.