Scanner Technician

Job Summary

This job is a combination of Service, Installation and Production of our technologically advanced machine vision lumber grading systems.

Job Responsibilities Include (not limited to):

• Mechanical, electrical and network installation of systems
• Customer support both onsite and remotely (24-hour support service)
• Setup and install software on computers
• Travel domestically and internationally on the order of 25-50%.
• Troubleshoot and repair mechanical components, electrical components, computer hardware and computer software as needed.
• Perform scheduled maintenance visits, both remotely and onsite (must be able to lift 25-50 pounds).
• Assist in scanner installation as needed.
• Work with our customers to maintain systems and realize maximum benefit from our systems.
• When not at mills or traveling you will be part of clients 24/7 phone support program and be on-call on a rotating schedule via telephone and high-speed internet during weeknights and weekends.
• Assist in the manufacturing department as needed.
• Build and setup computers in preparation of system testing and shipment.
• Calibrate and test new systems as needed.
• Perform other duties as required.

Basic Requirements:

• Excellent people skills with a can-do attitude
• Ability to travel up to 50%
• MS Windows and basic networking skills
• Mechanical aptitude
• Ability to multitask

Preferred Additional Skills:

• Experience in sawmill or planer mill environment
• Experience in basic electrical wiring or reading prints
• Ability to install computer programs and navigate windows environment
• Network setup
• Maintenance experience