Strategic Account Manager - Automation & Factory Solutions - Rochester Hills, MI
Overview:
GCG Automation & Factory Solutions is currently seeking a Strategic Account Manager to join our team and drive revenue growth with our customer base in Southeastern MI / Ann Arbor area.
As a Strategic Account Manager, you will leverage your technical aptitude, relationship building skills, and in-depth business-to-business sales knowledge to expand market share in an assigned territory, driving revenue growth with new and existing customer accounts.
In this role, you'll focus on high-value and/or key accounts that have strategic importance to the company. In building long-term relationships with these key clients, you will understand their business goals and challenges deeply, and align Automation and Factory Solutions resources to meet those needs.
Frequent travel within the assigned territory (Southeastern Michigan) is required to facilitate customer visits however when not visiting customers or attending training events, this role offers a remote work arrangement.
What you'll do- Develop relationships at the strategic account level with stakeholders and influencers and learn the ins and outs of the customer
- Regularly communicate with customers to share GCG’s value propositions and opportunities
- Coordinate with other internal stakeholders to service strategic accounts
- Coordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requests
- Exercise and build extensive account knowledge, including holistic client business performance, future state business plans, competitor relationships and identifying additional client needs
- Understand customer strategies and challenges
- Grow and retain business within existing strategic accounts
- Identify and land new strategic partnerships
- 5+ years' expertise in technical sales related to electrical industrial automation or experience working with electrical controls (required)
- Driver’s License with clean driving record (required)
- Knowledge of sales principles, tactics, and strategies
- High degree of professionalism, dependability, self-direction, and time management
- Excellent communication skills, including the ability to present information and sell products and services in a highly competitive environment
- Ability to organize and balance multiple priorities
- Competitive annual salary and sales commissions plan
- Excellent health, vision, dental, short and long-term disability, and life insurance benefits
- Monthly auto stipend + mileage reimbursement as well as a monthly cell phone reimbursement
- PTO plan with company paid holidays (7)
- Base salary plus commission
- 401K with employer contribution
- Corporate support resources including computer equipment, inside sales, and customer service assistance
- An employee-centric company that values and truly appreciates our most important asset: You!
About GCG Automation & Factory Solutions
GCG Automation & Factory Solutions is dedicated to advancing the growth of light industry automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs.Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.
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